Missing Person Family Guide
Resources from Reopen the Case Foundation to help families respond quickly when a loved one goes missing.
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Missing Person Family Guide
A quick guide for families dealing with a missing loved one. Includes documentation tips, evidence protection guidance, and Virginia resources.
Download Guide (PDF)Missing Person Poster Template
A printable template families can use to create posters and raise awareness when someone goes missing.
Download Poster TemplateWhat To Do Immediately
1. Report Immediately
Call 911 or your local law enforcement agency. Do not wait.
2. Document Everything
Save messages, screenshots, social media activity, and phone logs.
3. Protect Evidence
Keep original documents. Share copies when possible. Avoid resetting devices.
4. Raise Awareness
Use clear photos and verified information when sharing publicly.
Why This Guide Matters
When someone you love goes missing, the experience can be overwhelming and frightening. Families are often left trying to make critical decisions while dealing with fear, confusion, and uncertainty about what to do next.
As part of our focus at the Reopen the Case Foundation, we work closely with families and communities impacted by missing persons and unsolved cases. Through this work, we have seen firsthand how difficult the first hours and days can be.
This guide was created to help families take immediate steps, document important information, protect potential evidence, and access resources that may help bring answers.
Most importantly, families should know that they do not have to go through this alone. The Reopen the Case Foundation is here to help guide families, provide support, and help bring awareness to cases that need attention.
— Brandy Brown
Founder, Reopen the Case Foundation
Important Resources
Virginia State Police
Missing Persons Clearinghouse
804-674-2000
Reopen the Case Foundation
Tip Line: 833-RTCFNVA
Email: tips@reopenthecase.org
Website: reopenthecase.org
Download and Share These Resources
These tools were created to help families act quickly and stay organized during a missing person emergency.
Download Family Guide Download Poster Template